Privacy Policy

Last Updated: October 2025

Commitment to Your Privacy

Your privacy is a top priority. This policy explains how The Courage Well Counseling Co. collects, uses, and protects your information when you visit this website or communicate electronically.

Information Collected

This website may collect:

  • Contact information (such as name, phone number, and email) voluntarily provided through forms or emails.

  • Non-identifiable data through website analytics (such as browser type or time spent on pages).

No protected health information (PHI) is stored on this public website.

Use of Information

Information is used only to:

  • Respond to your inquiries.

  • Schedule consultations or appointments.

  • Improve website functionality and user experience.

Your information will never be sold, rented, or shared with third parties for marketing purposes.

HIPAA & Secure Systems

The Courage Well Counseling Co. uses HIPAA-compliant platforms such as SimplePractice for secure video sessions, messaging, documentation, and billing.
Email, contact forms, and text messages are not fully secure. Please avoid sharing sensitive details until you are an established client with access to secure communication tools.

Telehealth Confidentiality

Telehealth sessions are provided through secure, encrypted platforms. While all reasonable precautions are taken, no technology can be guaranteed completely risk-free. By engaging in telehealth, you acknowledge and accept these limitations.

Cookies & Analytics

This website may use cookies or third-party analytics (e.g., Google Analytics) to gather basic site usage data. This data helps improve performance but does not identify individual users.

Data Retention

Information collected through contact forms or emails is retained only as long as necessary to fulfill communication or legal obligations. Clients may request deletion of personal data at any time by contacting jess.bolet@thecouragewell.com.

Policy Updates

This Privacy Policy may be revised periodically to reflect updates in practice or law. Revisions will be posted on this page with a new effective date.

Contact

For privacy concerns or questions, please contact: jess.bolet@thecouragewell.com